Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Page 42

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Can-Am
Rolls-Royce
Toyota
Infiniti
Honda
Team KR
BMW
Land Rover
Monaco Coach Corporation
Porsche
KTM
AutoNation
Mercedes-Benz
Harley-Davidson
Kawasaki
Mini
Yamaha
Volvo
Jaguar
Polaris Industries
Robert Bosch Corporation
Kia
Penske Automotive
Penske Motor Group
Lamborghini
Honda Motorcycle
Maserati
Subaru
Ducati
Acura
Nissan
Ford
Tomberlin ATVs
Ferrari
Mitsubishi
Group 1 Automotive
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