What We Do

Monterey, California based Pied Piper Management Company, LLC was founded in 2003 to help brands and manufacturers improve the performance of their retailers.

What do our programs accomplish?

• More profitable retailers
• Faster inventory turnover
• Higher closing rates
• More effective dealer advertising
• Higher automotive customer satisfaction and retention
• More retailer focus on brand
• More retailer focus on reasons to buy
  
  The end result?
  Higher market share
  Higher retail sales

How is PPMC different?

• Proven ability to deliver operating results for our clients — we help you drive change — rather than just "nice to have" research for the shelf.
• Our products & services provide straight-forward value--we are a "profit center" for clients rather than an expense.
• Our products & services are easy to use and efficient; created specifically for ongoing day-to-day use by manufacturer regional and field employees and retailer employees.
• Our products & services are proprietary, unique, and proven successful.

Examples of Pied Piper Programs:

Prospect Satisfaction Index® (PSI®)

• Fact-Based Mystery Shopping® to Turn More Shoppers into Buyers™.
  • In-Person --- Internet/Email --- Telephone
• Easy to Order · Accurate & Effective · No Set-Up Cost · Easy-To-Use Reporting · 10+ Years Proven Success
• The motor-vehicle industry is one of our specialties – including Automotive Mystery Shopping, also Motorcycle, Power Equipment (including UTVs/Side-by-Sides), Heavy Trucks, RV and Marine

Facility Evaluation/Audit Programs to Encourage Effective Facility Improvement and Upgrades.

Design & Management of Custom Programs to Improve Retailer Performance

• Retailer Performance Bonus Programs to increase brand and retailer profitability while paying for a better customer experience
• "Spin-to-Win" Sales Incentive Programs with reloadable debit cards to encourage effective salesperson/retailer behavior
• Brand Image Element Leasing Programs to simplify meeting corporate identity standards
• Development of Brand-Specific Sales Best Practices to efficiently target the most effective sales behaviors

Pied Piper Consulting® to Help Clients Exceed their Objectives.

Pied Piper Training™ to Encourage Dealership Employees to Become More Helpful.