Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Sales Process (Page 21)

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Mini
AutoNation
Subaru
Polaris Industries
Infiniti
KTM
Penske Motor Group
Harley-Davidson
Ford
Penske Automotive
Group 1 Automotive
Mitsubishi
Land Rover
BMW
Monaco Coach Corporation
Ferrari
Porsche
Ducati
Nissan
Acura
Can-Am
Yamaha
Lamborghini
Maserati
Robert Bosch Corporation
Rolls-Royce
Kawasaki
Honda
Toyota
Mercedes-Benz
Kia
Jaguar
Honda Motorcycle
Tomberlin ATVs
Volvo
Team KR
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