Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Dealership Experience (Page 18)

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
BMW
Kia
Acura
Ducati
KTM
Honda Motorcycle
Penske Motor Group
Polaris Industries
Team KR
Mini
Group 1 Automotive
Rolls-Royce
Maserati
Yamaha
Honda
Subaru
Penske Automotive
Infiniti
Nissan
Can-Am
Volvo
Porsche
Mercedes-Benz
Jaguar
Tomberlin ATVs
Toyota
Land Rover
Mitsubishi
Monaco Coach Corporation
AutoNation
Robert Bosch Corporation
Lamborghini
Ford
Ferrari
Kawasaki
Harley-Davidson
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