Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.
Who We Are
- Privately held Monterey, California based company
- Founded in 2003 by former auto industry executive, Fran O'Hagan
- Helps brands and manufacturers improve the omnichannel performance of their retailers
- Objective? Higher retail sales, Higher market share, Higher profitability, Higher customer loyalty
- The motor-vehicle industry is one of our specialties - including Automotive Mystery Shopping, also Powersports (including Motorcycles and UTVs/Side-by-Sides), Ag (including Compact Tractors), Outdoor Power Equipment (including Riding Mowers and Zero Turns), Heavy Trucks, RV and Marine
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
