Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Page 42

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Rolls-Royce
KTM
Monaco Coach Corporation
Team KR
Can-Am
Honda
Jaguar
Ford
Acura
Ferrari
Polaris Industries
Nissan
Kawasaki
Mercedes-Benz
Volvo
Mini
Kia
AutoNation
Toyota
Ducati
Land Rover
Maserati
Infiniti
Penske Automotive
Yamaha
Honda Motorcycle
Group 1 Automotive
Subaru
Tomberlin ATVs
Harley-Davidson
Porsche
BMW
Mitsubishi
Penske Motor Group
Robert Bosch Corporation
Lamborghini
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