Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Infiniti
Lamborghini
Monaco Coach Corporation
Ducati
Penske Motor Group
BMW
Volvo
Honda
Rolls-Royce
Ferrari
Ford
Maserati
Mercedes-Benz
Team KR
Subaru
Can-Am
Tomberlin ATVs
Kawasaki
Toyota
Penske Automotive
Mitsubishi
Yamaha
Land Rover
Kia
Nissan
Group 1 Automotive
Polaris Industries
KTM
Porsche
Robert Bosch Corporation
Harley-Davidson
Honda Motorcycle
AutoNation
Acura
Mini
Jaguar
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