Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Infiniti
Volvo
Ford
Honda Motorcycle
AutoNation
Mercedes-Benz
Monaco Coach Corporation
Acura
Can-Am
Yamaha
Honda
Nissan
Group 1 Automotive
Porsche
Robert Bosch Corporation
Subaru
Tomberlin ATVs
Harley-Davidson
Mini
Kia
Ducati
Rolls-Royce
Ferrari
BMW
Toyota
KTM
Mitsubishi
Lamborghini
Penske Automotive
Maserati
Kawasaki
Team KR
Penske Motor Group
Polaris Industries
Land Rover
Jaguar
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