Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Harley-Davidson
Ducati
Mitsubishi
Penske Automotive
Penske Motor Group
Honda Motorcycle
Rolls-Royce
Group 1 Automotive
Infiniti
Jaguar
AutoNation
Maserati
Kia
Acura
Toyota
Mercedes-Benz
Kawasaki
Ford
BMW
Yamaha
Volvo
Nissan
Tomberlin ATVs
Mini
Polaris Industries
Team KR
Honda
Monaco Coach Corporation
Porsche
Land Rover
Subaru
Robert Bosch Corporation
Ferrari
Lamborghini
KTM
Can-Am
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