Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Ford
Jaguar
Harley-Davidson
Infiniti
Penske Automotive
Polaris Industries
BMW
Kia
Land Rover
Ferrari
Tomberlin ATVs
Rolls-Royce
Group 1 Automotive
Yamaha
Team KR
AutoNation
Maserati
Mitsubishi
Honda
Mini
Mercedes-Benz
Volvo
Can-Am
Nissan
Honda Motorcycle
Penske Motor Group
Porsche
Lamborghini
Monaco Coach Corporation
Subaru
Kawasaki
KTM
Ducati
Acura
Robert Bosch Corporation
Toyota
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