Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Yamaha
KTM
Volvo
Can-Am
Porsche
Maserati
Rolls-Royce
Penske Motor Group
Robert Bosch Corporation
Polaris Industries
Ducati
Tomberlin ATVs
Toyota
Lamborghini
Penske Automotive
Ford
Kawasaki
BMW
Jaguar
Subaru
Ferrari
Group 1 Automotive
Acura
Team KR
Mini
Monaco Coach Corporation
Infiniti
Nissan
Mercedes-Benz
Land Rover
AutoNation
Harley-Davidson
Honda
Kia
Honda Motorcycle
Mitsubishi
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