Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press

 
What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Team KR
Yamaha
Acura
Infiniti
Porsche
Penske Automotive
Nissan
Kia
Mini
Ferrari
Subaru
Tomberlin ATVs
Ford
KTM
BMW
Harley-Davidson
Honda
Volvo
Can-Am
Jaguar
Robert Bosch Corporation
Land Rover
Group 1 Automotive
AutoNation
Kawasaki
Rolls-Royce
Mercedes-Benz
Polaris Industries
Toyota
Maserati
Monaco Coach Corporation
Lamborghini
Mitsubishi
Honda Motorcycle
Ducati
Penske Motor Group
Site Navigation