Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

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What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Volvo
Mitsubishi
Rolls-Royce
BMW
Robert Bosch Corporation
Land Rover
Honda Motorcycle
Maserati
Lamborghini
Ford
Harley-Davidson
Can-Am
Toyota
Polaris Industries
Porsche
Jaguar
Kawasaki
Monaco Coach Corporation
KTM
Penske Motor Group
Subaru
Team KR
Ducati
Infiniti
Group 1 Automotive
Mercedes-Benz
Penske Automotive
Nissan
Honda
Yamaha
Kia
Tomberlin ATVs
AutoNation
Ferrari
Mini
Acura
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