Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Dealership (Page 19)

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Penske Automotive
Ducati
Harley-Davidson
Penske Motor Group
KTM
Tomberlin ATVs
Group 1 Automotive
Maserati
Land Rover
Ford
Can-Am
Kia
Polaris Industries
Robert Bosch Corporation
Rolls-Royce
Honda
Mercedes-Benz
Acura
Team KR
Infiniti
Porsche
AutoNation
Kawasaki
Ferrari
Jaguar
Volvo
Nissan
Mini
Lamborghini
Subaru
Mitsubishi
Yamaha
Toyota
BMW
Monaco Coach Corporation
Honda Motorcycle
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