Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Dealership Responsiveness (Page 22)

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Ford
Volvo
Kia
BMW
Maserati
Toyota
Mercedes-Benz
Tomberlin ATVs
Rolls-Royce
Robert Bosch Corporation
Nissan
AutoNation
Honda
Porsche
Mitsubishi
Team KR
Polaris Industries
Can-Am
Subaru
Jaguar
Infiniti
Mini
Honda Motorcycle
KTM
Kawasaki
Penske Motor Group
Penske Automotive
Yamaha
Monaco Coach Corporation
Lamborghini
Ducati
Group 1 Automotive
Land Rover
Harley-Davidson
Ferrari
Acura
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