Measure, Report and Improve
Pied Piper Management Company, LLC helps brands improve the omnichannel sales and service performance of their retailers.

Press - Car Buyers (Page 9)

What others are Saying:
"We’ve built a process at our 19 dealerships and 35 brands around Pied Piper’s mystery shop results. Bottom line? It works. We are very pleased not only with the improvements Pied Piper has helped us make, but also the great support provided."
Group VP ~ 5-Year PPMC Client
Group VP: "Pied Piper drove improvement"
"We've used the bad surveys (we've had a bunch) to do some individual training. And we're training the entire staff using the survey format. I am so impressed with the Pied Piper program and surveys that I've already signed up with you guys for our other stores. Thanks for your help."
Honda Dealer Principal
"CSI surveys put pressure on dealer staff to convince consumers to give them high scores. By choosing Pied Piper PSI instead, we ensured that the evaluation of the dealership's retail practices are kept between the dealer and the OEM, and do not involve the customer."
CEO, Motorcycle Manufacturer
Harley-Davidson
Yamaha
KTM
Can-Am
BMW
Robert Bosch Corporation
Polaris Industries
Honda
Toyota
Group 1 Automotive
Ford
Infiniti
Penske Automotive
Lamborghini
Mini
Kawasaki
Team KR
Honda Motorcycle
Kia
Mercedes-Benz
Rolls-Royce
Subaru
Porsche
Mitsubishi
Maserati
Penske Motor Group
Monaco Coach Corporation
Ducati
Jaguar
Land Rover
Acura
Nissan
AutoNation
Tomberlin ATVs
Volvo
Ferrari
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