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Press - RV Business

Media Coverage of Pied Piper Management Company LLC

		*RV Business* Study Gauges Retail Experience for Shoppers of Class A Coaches August 2008 Winnebago Itasca Ranked Highest in 2008 Pied Piper Prospect Satisfaction Index Citing Anonymous Evaluations at 583 RV Dealerships Across U.S. » View PDF of Article (1.17 MB) Tags: benchmarking customer loyalty dealership dealership experience dealership responsiveness Fran O'Hagan Monaco Coach RV RV Business RV buyers RV mystery shoppers RV mystery shopping RV secret shopping sales effectiveness sales process Winnebago

		*RV Business* RV Study Gauges Retail Experience for 'A' Brands June 2008 Winnebago’s Itasca brand RV dealerships ranked highest in the newly released 2008 Pied Piper Prospect Satisfaction Index U.S. RV Industry Class A Study, one of a series of annual national benchmarking studies which measure how consumers are treated when shopping for a new car, motorcycle, RV or boat. » View PDF of Article (529.9 KB) Tags: benchmarking customer loyalty dealership dealership experience dealership responsiveness Fran O'Hagan Monaco Coach RV RV Business RV buyers RV mystery shoppers RV mystery shopping RV secret shopping sales effectiveness sales process Winnebago

		*RV Business* New Service Keys on Consumer Class A Shopping Experience September 2007 The Pied Piper Prospect Satisfaction Index allows RV manufacturers and RV dealers to order evaluations of dealerships to see how the performance of their salespeople compares to the RV industry national average, and to the national average of other same brand dealerships. » View PDF of Article (1.57 MB) Tags: benchmarking customer loyalty dealership dealership experience dealership responsiveness Fran O'Hagan Monaco Coach RV RV Business RV buyers RV mystery shoppers RV mystery shopping RV secret shopping sales effectiveness sales process Winnebago

		*RV Business* Study Rates ‘A’ Brand Dealers with Consumers July 2007 Monaco brand dealers were ranked highest in a newly released study gauging how shoppers are treated at retail locations that sell Class A motorhomes. » View PDF of Article (341 KB) Tags: benchmarking customer loyalty dealership dealership experience dealership responsiveness Fran O'Hagan Monaco Coach RV RV Business RV buyers RV mystery shoppers RV mystery shopping RV secret shopping sales effectiveness sales process Winnebago

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